Frequently Asked Questions
About our Screen Printing

In some cases, yes. Contact customer service with your order number.

Yes. We ship all international orders utilizing U.S. Air Mail. International Orders require a physical street address and phone number. We are required to provide a commercial invoice for all International Orders. Deliveries will not be made on Weekends or holidays. The shipping time for international Postal Air Mail orders usually takes 5 to 30 business days depending on the country of destination. Please check with your local post office or customs office if you have not yet received your package.

Please Note: International orders may also be required to pay additional duty fees depending on the country of destination.

Please check with customs officials within your country. We are not responsible for any customs fees, nor can we accept a package (or have a package returned to the United States) that is stuck in customs.

We expect your order to be shipped to you in approximately 10 days or less from the date of your order. Note: Processing times must be added to shipping times. We cannot ship to PO boxes.

In the Design Studio, there are two ways to accomplish this. 1) Click the “PRODUCTS” button. This will activate a products cover flow where you can select different garment options. 2) Click the “PRODUCTS” link in the header bar. This will take you to the Product Categories where you can select products and add designs.

Unfortunately there are no standardized industry specifications or measurements. However, the following rule-of-thumb applies.

Men”s

Size	XS	S	M	L	XL	2XL	3XL	4XL	5XL	6XL
Chest	30-32″	34-36″	38-40″	42-44″	46-48″	50-52″	54-55″	57-58″	60-61″	63-64″
Length	25″	27″	29″	30″	31″	33″	34″	35″	36″	37″
Junior Fit Ladies – Slim cut through body and sleeves. Fitted shirt.
Size	S	M	L	XL	XXL	Plus 1X		Plus 2X
Chest	28″	30″	32″	34″	36″	41″		46″
Length	25″	26″	27″	28″	29″	30″		31″
Youth
Size	XS (2-4)	S (6-8)	M (10-12)	L (14-16)	XL (18-20)
Chest	27″	31″	34″	36″	40″
Length	18″	20.5″	24″	26″	27.5″

Sign In using your email address and password. Click the “MY ACCOUNT” link in the header bar. Click “MY DESIGNS” in the left menu. From here you can select a design and click the red “REMOVE” link to remove the design.

The best option is to upload your artwork using an image format that supports transparency such as .PNG, .PSD or .GIF. If this is not an option, please add a note from the shopping cart saying you would like our artists to remove the box for you.

Sign In using your email address and password. Click the “MY ACCOUNT” link in the header bar. Click “MY DESIGNS” in the left menu. From here, choose the design you want to edit and click the yellow “CUSTOMIZE IT” button. This will take you to the Design Studio where you can edit and save your design.

In the Design Studio, click the “UPLOAD IMAGE” button. The following file types are supported: .PNG, .GIF, .JPG, .BMP, .TIF and .PSD.